Create a Lasting Record of Telephone Calls
If any of your coaching takes place over the telephone, one of the services you can offer your clients is to record the telephone call and provide it for their review later. (Disclaimer: If you are recording any telephone call for professional reasons, you should let the other person know and you should ask for [...]
My Evolution in Learning
When I first became a coach, I used to read everything I could about coaching. Everything. If it even had the word "coaching" in it, it was in my reading list. (Which means I can now coach kids hockey whenever I'm needed!) After a while, it all started to sound the same and I began [...]
